International Customer Campaign

Get 5% off purchases with a Guest Card.

Only available to international tourists.

Please make sure to get your Guest Card before you shop.

[Where to Get Guest Cards]

Iwataya Main Store: ANNEX, 7th Floor, Tax-Free Counter
Fukuoka Mitsukoshi: B2 Floor, Tax-Free Counter

Reception time：10am to 7:45pm

（Business hours:10:00 am to 8:00 pm）

*Passport is required for application.

[Eligible Customers]

Customers visiting Japan from other countries.

*Landing Permission seal must have been issued within 6 months.

*Immigration status must be "Temporary Visitor".

[Payment Methods]

Cash / Personal Credit Card / UnionPay Card / Alipay / Alipay+ / WeChat Pay

*Only cards in the customer’s own name are accepted.

*Guest Cards can only be used by the original applicant.

*Names on the Guest Card, credit card, and UnionPay Card must match the customer’s passport. (Tax-free checkout is only available for customers who can prove their identity, and will be denied if the names do not match.)

[Non-Applicable Items]

・ Items with unit price of less than 3,000 yen

・ Sale items

・ Food products and/or restaurant and cafe dining

・ Service fees including shipping, processing, and repair costs

・ Photo studios, beauty salons, hair salons, barbers, etc.

・ Gift certificates, gold/silver/silver bullion, video game consoles

・ Specific exempted brands (Ask staff for details.)

*Non-applicable brands: Specific products designated at Rolex, Hermès, BVLGARI, Cartier, Tiffany & Co, Leica, Patek Philippe, Van Cleef & Arpels, FOXEY, MIKIMOTO, Panasonic Beauty and other stores.

*Caution: Please note that the non-applicable items list may be expanded.