For Foreign Tourists 5% OFF GUEST CARD

International Customer Campaign

Get 5% off purchases with a Guest Card.
Only available to international tourists.
Please make sure to get your Guest Card before you shop.

Where to Get Guest Cards

Iwataya Main Store: ANNEX, 7th Floor, Tax-Free Counter
Reception time：10am to 7:45pm (Business hours:10:00 am to 8:00 pm)
*Passport is required for application.

Eligible Customers

Customers visiting Japan from other countries.
*Landing Permission seal must have been issued within 6 months.
*Immigration status must be "Temporary Visitor".

Payment Methods

Cash / Personal Credit Card / UnionPay Card / Alipay / Alipay+ / WeChat Pay
*Only cards in the customer’s own name are accepted.
*Guest Cards can only be used by the original applicant.
*Names on the Guest Card, credit card, and UnionPay Card must match the customer’s passport. (Tax-free checkout is only available for customers who can prove their identity and will be denied if the names do not match.)

Non-Applicable Items

・Items with unit price of less than 3,000 yen

・Sale items

・Food products and/or restaurant and cafe dining

・Service fees including shipping, processing, and repair costs

・Photo studios, beauty salons, hair salons, barbers, etc.

・Gift certificates, gold/silver/silver bullion, video game consoles

・Specific exempted brands (Ask staff for details.)

*Non-applicable brands: Specific products designated at Rolex, Hermès, BVLGARI,
Cartier, Tiffany & Co, Leica, Patek Philippe, Van Cleef & Arpels, FOXEY, MIKIMOTO,
Panasonic Beauty and other stores.
*Caution: Please note that the non-applicable items list may be expanded.

For more details, please click the automatic translation page of the Japanese website.

IWATAYA English Page